Locksmith questions, six topics

Lock and key questions, answered

What Marietta homeowners ask us most about lockouts, rekeying, deadbolts, and smart lock installation. Have a question not covered here? Call us at (678) 824-6578.

A large key surrounded by speech bubbles for the six question topics: lockouts, rekeying, hardware, commercial, vehicles and contact

Lockouts

3 questions

What should I do if I'm locked out?

Check other doors and windows you can safely reach, then call a locksmith rather than forcing a door or window. Forcing entry often damages the frame, the lock or the glass, and that repair usually costs more than the lockout itself.

A key broke off in my lock. Can I pull it out myself?

It's best not to. Poking at the broken piece with a pin, knife or screwdriver tends to push it deeper or jam the pins. A locksmith uses extractor tools to remove the piece and can tell you whether the cylinder needs replacing.

Should I change my locks after losing my keys?

If there's any chance the keys can be linked to your address, yes. Rekeying is usually the simplest answer: the lock stays on the door, but the old key no longer works.

Rekeying

3 questions

What is the difference between rekeying and replacing a lock?

Rekeying changes the small pins inside the cylinder so a new key operates it and old keys stop working. Replacing swaps out the whole lock. Rekeying makes sense when the hardware is in good shape; replacing makes sense when it's worn, damaged or you want an upgrade.

When should I rekey?

Common times are after moving into a home, after a tenant or employee leaves, after losing keys, or when you want one key to open all your doors.

Can every lock be rekeyed?

Most standard pin-tumbler locks can. Some very cheap locks, damaged cylinders and certain electronic locks can't be rekeyed in the usual way and are better replaced.

Deadbolts, high-security and smart locks

3 questions

Single- or double-cylinder deadbolt?

A single-cylinder deadbolt has a key outside and a thumb turn inside. A double-cylinder deadbolt needs a key on both sides, which can stop someone reaching through glass to unlock it, but it also means you need a key to get out. Check local fire and building codes before choosing one for a door used as an exit.

Why does my smart lock struggle to lock?

Usually the door is out of alignment and the bolt is rubbing on the strike plate. The motor can't push past that friction the way a hand can. Adjusting the strike or the door often fixes it, along with fresh batteries.

Why rekey your locks after moving into a Marietta home?

A deadbolt is only as strong as what it locks into. A short-screw strike plate in a soft door frame can give way under a kick even if the lock itself holds, which is why the strike and frame matter as much as the lock you choose.

Commercial locks

3 questions

What is a master key system?

A master key system sets up a building's locks so each key opens only certain doors, while a master key opens all of them. It lets a business give staff access to the rooms they need without handing out keys to everything.

What is a panic bar?

A panic bar, or exit device, is the horizontal push bar on a commercial door. Pushing anywhere along it releases the latch, so people can leave quickly without working a knob or key.

Should a business rekey after an employee leaves?

If that person had keys and they can't be accounted for, rekeying the affected locks is the usual step. Restricted high-security keys help reduce the problem because they can't be copied freely.

Car keys and ignitions

2 questions

Why does a replacement car key need programming?

Many vehicles use keys with a transponder chip that the car must recognize before it will start. A replacement key has to be cut to fit the lock and programmed to the vehicle. Remote fobs need programming too.

My key is hard to turn in the ignition. What's wrong?

It may be a worn key, a worn ignition cylinder or both. Keys wear down over years of use, and so do the wafers inside the ignition. Catching it early can prevent a key breaking off or the ignition locking up.

Service area and contact

3 questions

Where do you work?

We are based at 2108 Austell Rd SW in Marietta and serve Smyrna, Kennesaw, Roswell, Alpharetta, Decatur and surrounding communities.

How do I reach you?

Call (678) 824-6578 or email info@peachlocksmithllc.com. We dispatch from Marietta and serve the Marietta area.

Do you offer emergency service?

Yes. We offer emergency lockout service for homes, businesses and vehicles. Call us directly at (678) 824-6578 for urgent situations.